Special Guests at Lexus Edgware Road

Lexus GB director Belinda Poole was among the guests at the Lexus Edgware Road launch event.

As well as a number of personnel from Lexus GB, Junzo Shimizu, president of Lexus Edgware Road’s global parent Toyota Tsusho Corporation and TTC’s London managing director Yukio Ogawa were among the special guests. All took to the stage and delivered speeches and thanks to the guests who attended the launch as did Lexus Edgware Road general manager Diana Mackinnon.

Belinda Poole, Director Lexus GB

Ms Poole (pictured below right) presented Lexus Edgware Road general manager Diana Mackinnon (below far right) with a framed picture capturing the Lexus philosophy ‘Pursuit of Perfection’ in Japanese as a gift from Lexus GB.

She said: “We are very proud that we have won the JD Power Survey for customer satisfaction every year it has ran for the past eight years and that is because we have the people in the Centres who provide the Lexus experience to all our customers.”

Junzo Shimizu, President Toyota Tsusho Corporation

TTC operates automotive retail and manufacturing interests all over the world representing Toyota and Lexus in 120 countries. The investment in the new Lexus Edgware Road Centre has been a central focus for the Board and many made the trip from Japan especially for the event including TTC Japan president Junzo Shimizu.

Mr Shimizu bought a taste of Japan to the celebrations when he led the guests in a sake toast using traditional wooden ‘cups’ which guests were able to take home with them.

Yukio Ogawa, Managing Director Toyota Tsusho Automobile London Holdings Ltd
He said: “I would like to thank all the people who have helped us arrive here at this, our fantastic new Centre. Everyone here tonight has made an invaluable contribution.

“Most importantly, though, I wish to thank you, our customers – your continued support is key to our success.

“We believe that Lexus Edgware Road is a great place – our people enjoy working here and are as enthusiastic about the brand as our customers. For us, everyone is a VIP and special treatment is reserved for one and for all.”

Diana Mackinnon, General Manager Lexus Edgware Road

She said: “This evening, for us, is all about our relationship. Whether you are an existing customer or not, whether you drove a Lexus here or not, or whether you will be driving one away, we would like to thank you for your time, your help and your enthusiasm for what we do.

“Lexus is a genuinely remarkable brand to be representing at this moment in time, and this is a very exciting Centre for me to be running.

“The team here has exactly the right mix of experience, knowledge and the enthusiasm which make being part of the Lexus family a pleasure for us all.”